Inbound Address & Requirements:
*Please note, during your initial inbound process or initial onboarding process we will advise you which location to use. Thank you!*
Warehouse and Office: 8AM - 5PM CST*
Receiving Hours: 9AM - 3PM CST*
*Holiday hours may differ
FAQs:
Is there a receiving dock? - Yes
If there is a receiving dock is it suitable for a semi-truck? - Yes
Is a dock appointment required? - Not required but if you know when you will arrive we can be prepared.
Do you unload with a forklift? - Yes
REQUIREMENTS:
To ensure an efficient receiving process, please make sure to follow the instructions below:
right to reject any in-bound load that does not comply with these requirements:
plates or patched boards
No cracks on top or bottom boards
No exposed splinters greater than 3” in length
Nail heads or nail points are not to exceed 1/8’ exposure from the surface of the wood
SHRINK WRAP
4 wraps around the bottom and 3 wraps around the top
Clear plastic shrink wrap preferred
Contents of pallet must be visible
Tamper proof security tape recommended (additionally) to protect contents of pallet